TERMS AND CONDITIONS OF HIRE : for VOXTER OUTDOOR CENTRE 2025 By submitting the booking form, you agree to abide by the following conditions: Booking the Centre A booking will only exist once we have received your booking form and deposit, and you have received confirmation by email. Minimum of three-night stay is now in place for peak period (April though to end of October). The charge is £20 pp per night. There is an exception for SIC Schools and youth groups, to be confirmed at the time of booking. Shorter Bookings are available during off-peak periods, and occasionally in peak periods, at the discretion of the Committee. Full payment is required at least four weeks prior to hire starting. Check-in is from 5pm. A caretaker will meet you at the property and do a handover. Contact details for the caretaker will be provided and we request that you co-ordinate your arrival time with them. Check-out is at 11am. Early check-in, or late check-out must be agreed in advance, is at the Centre’s discretion, and may incur additional charges. Numbers of people booked is a minimum of 10 and a maximum of 24. If you are unsure of exact numbers when booking you must make us aware of this. Security Damage Deposit We now have a cleaning/damages deposit of £200 in place. This decision has had to be taken because of a few guests leaving the house in an unacceptable state of tidiness and cleanliness. This deposit will be shown in your invoice and will be returned, in full, to your method of payment, once the House is found to be in good order after your stay. SIC Schools and Youth groups do not need to pay this deposit but do need to agree, as part of these Terms and Conditions, that they will be liable to pay for any extra cleaning costs incurred if the property is left in a poor condition. When You Arrive A designated responsible person must be present at check-in. Ideally that should be the person making the booking. Of those staying at Voxter, at least two people must be over 21 years of age. Exact numbers and details of all guests must be provided upon arrival for fire safety. What we supply: •Electricity, Wi-Fi, water and heating •Standard cleaning materials and equipment for your use during your stay •A range of simple catering equipment, plates, cutlery, etc •Covers for mattresses and a bottom sheet for each bed used. •Hand and tea towels are available •A washing machine, drying facilities and standard washing powder •Iron and ironing board What you supply: •Own bedding, sleeping bags, pillow and pillow cover, and other such personal items •Bath towels •Own food stuffs •Any specific cleaning and/or washing materials to meet your needs Bedding Packs for Hire •We now have bedding packs for hire. These each have a duvet, duvet cover, Pillow, pillow protector, pillow cover, and a bath towel. These are freshly laundered then vacuum packed for each use. The pack costs £20 to hire for your entire stay. •Please show on your booking form if these packs are required. During Your Stay – In the Centre Numbers of people in the upstairs sleeping area at Voxter must not exceed 24 at any time, irrespective of whether they are resident or not. Keeping the Centre reasonably clean and tidy is expected of all guests whilst at Voxter. •All waste must be disposed of in the bins provided. The bins are clearly marked as “General waste”, “Paper Only” and “Plastic and Metals” These must be adhered to, otherwise we will have to hold back some of the Damages/Cleaning deposit to cover our extra uplift by the Council. •Food is to be kept in the kitchen / dining area. No food upstairs or in the sitting room please. •Messy crafting activities to be carried out in the conservatory area. Soiled outdoor footwear such as walking boots, wellies or similar wet footwear must not be worn in the main house and should be removed in the entry area. If using Voxter Wellies these should be cleaned at the end of your stay. Pets are not allowed in the building or gardens. The local crofter has working dogs which run free under his supervision. Please understand that these are not pet dogs and should not be approached. Noise should be kept to a minimum, taking especial care round livestock, and late at night. Insurance for your belongings is advisable. We accept no liability for your personal possessions if they get lost or damaged while you are staying at Voxter House. Security is important. Despite living in a quiet, rural area you must lock doors and windows whenever you leave the building. A Call-Out fee of £20 will be applied if a Voxter volunteer or member of staff has to attend Voxter House due to carelessness / negligence (e.g. guests locking themselves out). Health and Safety is important to us, and we endeavour to provide a safe place for your stay. The person / group hiring Voxter are responsible for acting in a safe manner and following the attached Fire Awareness Instructions and any other instructions provided by the staff or volunteers at Voxter. During Your Stay – In the Grounds Camping in tents, motorhomes or caravans is only allowed where Voxter staff deem it suitable, when it is part of a booking of the entire centre and is agreed through the booking service prior to arrival. The cost per tent is £12 per night, in addition to the per person charge for accommodation. At present, we have no hook-up power points for motor homes /camper vans. The cost per night is £15 per campervan, in addition to the per person accommodation charge, and must be paid along with the balance of the main booking at least two weeks before your booked dates. There is no public camping allowed in the grounds. Damage to grass, walls, fences and trees must be avoided. Any directions from caretaking and groundskeeping staff on access to areas in the grounds must be followed. Please do not climb on the ancient stone walls. Open fires are not allowed within the grounds without permission of staff. A fire may be set on the beach below the high-water mark using driftwood from below the high-water line. Anything above the high-water mark may not be used, as it belongs to whoever put it there. Cigarettes must not be smoked inside of the building. Cigarette buts must be put into the metal bucket beside the front door and not left on the ground. E-cigarettes must not be used within the building. When parking, you must leave the gates clear for farm vehicles. Please be considerate of our neighbouring crofts by following the country code, recognising that other people’s property has a value and should not be touched – this includes peat stacks, boats, moorings, feed buckets, and anything else you may find. The woods located above Voxter House are open to the public, however, please be aware access requires crossing a working farm. Please be aware of any livestock which may be present and farm machinery which may be in use. Please keep in mind, when crossing to the woods, that the crofter has working dogs which should not be approached. When You Leave Short term storage of equipment and belongings can be arranged with the Caretaking staff if required. This is for guests catching a ferry or flight later in the day after checking out. Your items will be secured in the garage, but all items are left at your own risk. When you leave, we expect that: •Hard floors have been swept •Carpets have been hoovered •Used Sheets, hand towels, shower mats and tea towels have been placed in the conservatory ready for washing •All items form bedding pack should be placed in the conservatory ready for washing. •Kitchen sinks are well rinsed and free from grease •Utensils and equipment are clean, returned to storage and worktops wiped •Fridges and cupboards emptied of perishables •Bins are empty, all rubbish appropriately sorted, and put into correct wheelie bins outside •Glass waste disposed of at the bottle bank at the Brae Co-op If we believe the Centre is left in such a poor state that our caretakers and cleaning staff must do beyond what we believe is reasonable, we will have to hold back some, or all, of the £200 Security Damage Deposit. Breakages must be reported promptly to caretaking staff. We reserve the right to charge for replacement where we believe it is not through natural wear and tear. Breaking these rules will see you asked to leave, and future bookings from any members of your group will be refused.